Programs Coordinator

Postion Overview

JOB SUMMARY
This position is responsible for coordinating and promoting Council on Aging programs to the public.

MAJOR DUTIES
• Promotes all Council on Aging programs to community groups, civic organizations, and the general public; develops and delivers presentations.
• Plans, promotes, coordinates, and implements special projects, center activities, field trips, exercise programs, etc.
• Assists with Medicare Part D open enrollment activities; assists seniors in selecting drug plans.
• Performs intake for new clients; inputs data into AIMS system; processes death notifications.
• Answers telephone and greets visitors; provides information and assistance.
• Delivers meals and operates a van to transport clients as needed.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION
• Knowledge of senior services principles and practices.
• Knowledge of public relations and marketing principles.
• Knowledge of senior program and event development, management, and implementation.
• Skill in planning, organizing, conducting, and evaluating senior programs.
• Skill in problem solving.
• Skill in prioritizing and planning.
• Skill in interpersonal relations.
• Skill in operating computers and job-related software programs.
• Skill in oral and written communication.

SUPERVISORY CONTROLS
The Council on Aging Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES
Guidelines include program guidelines and county and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK
• The work consists of related program coordination duties. The unique nature of client needs contributes to the complexity of the position.
• The purpose of this position is to coordinate and promote Council on Aging programs and services. Success in this position contributes to the efficient and effective delivery of services to area seniors.

CONTACTS
• Contacts are typically with coworkers, other county staff, representatives of state agencies, hospital and other health care providers, other agencies providing senior services, representatives of assisted living and senior housing providers, hospice staff, clients, and members of the general public.
• Contacts are typically to exchange information, motivate persons, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT
• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee occasionally lifts light and heavy objects and distinguishes between shades of color.
• The work is typically performed in an office. The employee may be exposed to dust, dirt, grease, machinery with moving parts, contagious or infectious diseases, or irritating chemicals. Work requires the use or protective devices such as masks, goggles, gloves, etc.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.

MINIMUM QUALIFICATIONS
• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to a high school diploma.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Alabama for the type of vehicle or equipment operated.

Education Requirements

GED or high school diploma

Skill, Certification & Experience Requirements

• Clerical experience
• Customer service/public contact experience

Closing Date for Applications

Applications accepted continuously.