Dispatcher

Postion Overview

Under immediate supervision uses radio equipment to communicate with and dispatch patrol units to requests for service, incidents or emergencies. Answers phone calls and gathers information from victims, maintains communication with hysterical or suicidal callers until deputies arrive on scene. Creates records, receives and responds to requests for information. Enters and retrieves information from the computer system which houses information concerning tags, vehicle registrations, tax assessments, and previous inmate records. Enters and retrieves information from database for requests for service, incidents, arrests, warrants, pistol permits, civil papers, pawn tickets, current and past inmate information, and a master name index. Enters and retrieves information from NCIC database which stores all criminal histories, drivers histories, tag information, missing persons, wanted persons, missing or stolen articles. Serves as a dispatcher for Ohatchee Police Departments and maintains required records for that department. Operates office equipment such as typewriters, faxes, copiers and computers. Communicates with other Law Enforcement Agencies by telephone, radio and teletype.

Education Requirements

GED or high school diploma

Skill, Certification & Experience Requirements

• Ability to perform or make decisions in high-stress situations/environments
• Clerical experience
• Data or recordkeeping experience
• Skilled in use of communications technology or databases

Position Benefits

• Retirement plan though Retirement Systems of Alabama
• Paid sick leave and vacation time
• Paid time off for federal and state holidays

Closing Date for Applications

Applications accepted continuously.